Refund and Returns Policy

Last Updated: June 23, 2024

Thank you for shopping at yurfano.top. We want you to be completely satisfied with your purchase. If for any reason you are not, we are here to help.

30-Day Return Policy

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

  • The item must be unworn, unused, and in the same condition that you received it.
  • It must be in its original packaging with all original tags attached.
  • You must provide the receipt or proof of purchase.
  • The return request must be initiated within 30 days of receiving your order.

How to Initiate a Return

To start a return, please contact us at [email protected]. Please provide your order number and the reason for the return. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Damaged or Incorrect Items

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-Returnable Items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Shipping Costs

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund and Returns Policy, please do not hesitate to contact us:

  • Company Name: Leo Vee Nets
  • Website: yurfano.top
  • Address: 19 Shingleton Road, SPRING VALLEY, OH, US
  • Email: [email protected]
  • Phone: 269-353-3678